My Catalina Didn’t Print – Who Do I Contact?

Many of you have had issues with your catalina printing.   If your catalina does not print, you can contact Catalina marketing to get your catalina.

You will need to have your receipt handy and know what offer you were supposed to get.

Here are the steps to take to contact Catalina Marketing:

:: Head here to Catalina Network Contact Support

:: Choose I didn’t receive a coupon or offer I was expecting.

:: From your store receipt, please enter the 5-digit US zip code where you shopped and press GO.

:: A list of stores will pop up once you enter your zip code:

:: You will then be asked what offer you were expecting to receive and your information.

They will process your information.

You will receive a confirmation email back from Catalina Marketing:

Hello ,

Thank you for contacting Catalina Support and providing your information. After reviewing your transaction, we found that you purchased 5 qualifying UPCs. This makes you eligible for a $1 coupon according to the purchase requirements of the offer.Your request has been forwarded to the Fulfillment Department for processing. You can expect to receive a replacement coupon in 10 business days or less.

If you have any additional questions or concerns, please contact us so that we may assist you further.

Your reference number for this request is _12041_.  Please be sure to include this number on all correspondence for this case.

Thank you,

Catalina Support

:: You should receive in the mail the catalina coupon:

If you have any questions, leave them in the comments!


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