Comments on: Update: Johnson & Johnson Beauty Rebate

By: beth

beth — Wed, 03 Mar 2010 16:54:58 +0000

Any word on rebate cheks yet? I haven’t seen mine

By: karen

karen — Tue, 02 Feb 2010 19:53:34 +0000

where can i find the rebate form. i’ve been looking all over for it and can’t find it

By: Lisa

Lisa — Thu, 28 Jan 2010 21:12:45 +0000

This message was for Janel.

By: Lisa

Lisa — Thu, 28 Jan 2010 21:07:44 +0000

hey this may be late but did you ever get a rebate form? If not I have one!

By: Josie

Josie — Thu, 21 Jan 2010 01:53:35 +0000

So can the $30 worth of products be on multiple receipts or must they all be on one?

By: Janel

Janel — Wed, 20 Jan 2010 21:59:13 +0000

anybody have any extra rebate form, I can’t find mine. thanks in advance!

By: Laurie

Laurie — Wed, 20 Jan 2010 18:54:21 +0000

Just got off the phone with the customer service line. I was told you must spend $30 in products BEFORE coupons. It doesn’t matter what your out of pocket amount is. I was told that they are updating their systems and that’s why there is a lot of discrepancy going on about the requirements.

By: Anna

Anna — Wed, 20 Jan 2010 15:23:36 +0000

i just got off of the phone with Joyce and she said that you must, before coupons and tax, have spent $30.00 on the product. I questioned her about this and informed her that this was terrible PR for J&J. I told her that I would be returning $10.00 worth of product to get my rebate that way.

By: Anna

Anna — Wed, 20 Jan 2010 12:38:33 +0000

can someone post the number to call? i cannot find it on my rebate slip and am not sure where you ladies are finding it!

By: Diana

Diana — Wed, 20 Jan 2010 11:31:52 +0000

I called the number as well and was told that we’ll all be fine. They have fixed the problem–it was all a “misunderstanding”. So as long as you’ve circled the prices of each product and those total more than $30 than you will get the rebate.

By: Rae

Rae — Wed, 20 Jan 2010 04:48:04 +0000

I spent about 20 minutes today talking with a rep from Johnson & Johnson…I walked him through my situation step by step and he said I shouldn’t have any problem recieving my rebate. I have $107 worth of product all together on 4 receipts…but my actual out of pocket showing on the receipts was $3.47 total….however I used nearly $20 worth of Register Rewards at Walgreens. He said just circle the products and the price they were and I should be fine. He also put me on hold while he spoke with a supervisor. I got his name and the Call confirmation of our conversation..so if I don’t get my rebate at least I have a confirmation number of our converasation. I went ahead and turned my in today…I wish us all luck.

By: Courtney

Courtney — Wed, 20 Jan 2010 01:35:28 +0000

I believe that if enough of us call their customer service and request to speak with a manager about it, then we’ll get the point across. Johnson & Johnson is a very well known company that does not want a huge PR disaster like this will cause. So if you do not get a rebate, please call and complain, but specifically ask for a manager. The higher up you go, the better your results may be.

By: Carrie

Carrie — Wed, 20 Jan 2010 01:35:20 +0000

The rebate form clearly states “$30 worth of items.” The items are still worth $30 even if coupons are used. They need to honor our rebates.

By: Laurie

Laurie — Wed, 20 Jan 2010 00:21:23 +0000

I plan on purchasing my items for the rebate at Wal-Mart along with my regular grocery shopping. So, my receipt will have grocery items as well as the rebate items. I have coupons for the rebate items as well as my grocery items. My receipt never specifies what my coupons are for, so how will Johnsons & Johnsons know what items I used coupons for? Does somebody know something I don’t about this tracking? It sounds like a lot of work for somebody to go through the receipt and track down coupon items.

By: Dani

Dani — Tue, 19 Jan 2010 23:42:53 +0000

Katie,

Good thought. The only problem is we have to send in the original receipt so we won’t be able to return and get our money back, except maybe get a store credit.

By: Christina

Christina — Tue, 19 Jan 2010 21:57:11 +0000

I agree. I am not too worried about it. The customer service reps are different people then those who process the rebates. I have faith that J&J will pull through for all of us.

By: Katie

Katie — Tue, 19 Jan 2010 19:57:38 +0000

This is EXACTLY why I always put my rebate items in a bag and stick them somewhere I won’t use them until my rebate comes. If it never comes, I sort through the bag and take items back if they were too costly without the rebate. I use a TON of Aveeno, so I ended up “splurging” on a big bottle for 11.49. Of course, all of the coupons made it way less, but if the rebate doesn’t come, I’ll take this bottle back to the store. Just a suggestion.

By: Jamie

Jamie — Tue, 19 Jan 2010 19:30:28 +0000

Put mine in the mailbox this morning but I didn’t hear anything about them not honoring coupons. I’m sure they will have a lot of angry people if they don’t honor them!

By: Maggie @ Snag A Bargain

Maggie @ Snag A Bargain — Tue, 19 Jan 2010 19:01:08 +0000

I just sent mine in also…I guess we’ll see. I would think that they would honor these since there is nothing in the fine print that states otherwise.

By: katie

katie — Tue, 19 Jan 2010 18:53:40 +0000

I sent all of my receipts in the other day – so hopefully they will honor the rebate and send me a check- if not, I still got some pretty good deals on a lot of product (which I probably wouldn’t have gotten if I knew there wasn’t a rebate)

By: Aimee

Aimee — Tue, 19 Jan 2010 18:50:20 +0000

I agree, too. I just read all the fine print on the rebate form and there is nothing about coupon use. It simply says that you “must purchase $30.00 worth of products from 2 or more” brands. I’m just gonna send in my receipt and see what happens, I guess.

By: Stacey

Stacey — Tue, 19 Jan 2010 18:39:47 +0000

I have to agree. I don’t see how they can not honor all these rebates. It would be a PR nightmare.