Rite Aid Coupon Policy

For everyone who is questioning the Rite Aid Coupon Policy, specifically the Buy One Get One Free policy, here is a detail of the coupon policy, with a link at the bottom to print the official Rite Aid issued policy  in PDF format.

To Our Valued Customers:
Rite Aid gladly accepts manufacturer coupons, Rite Aid coupons and certain Internet/Print at Home coupons in all stores as detailed in these coupon acceptance guidelines:
Multiple Coupons
 Rite Aid accepts manufacturer coupons and Rite Aid coupons for the purchase of a single item. However, no coupon’s redemption amount can ever exceed the price of the item.
 Only one manufacturer coupon is accepted for each product, unless coupled with another manufacturer coupon found in a Rite Aid circular.
 Rite Aid may accept multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.
 Rite Aid reserves the right to limit bulk purchases of items if the purchase will deplete our supply for other customers.
Buy One, Get One Free Coupons
 When items are featured on a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the item being purchased.
 If a customer presents a Buy One Get One Free coupon for the purchase of two items that are on a Buy One Get One Free promotion; we accept the coupon, essentially making both items free.
 Be advised that the cash register will compute any sales tax due, which sales tax varies and is defined by applicable state law.
Internet/Print at Home Coupons
 Rite Aid only accepts coupons printed off the internet from manufacturer’s websites, emails and coupon websites up to a maximum of $5.00 off per item as long as the coupon redemption amount never exceeds the price of the item.
 Rite Aid coupons are not considered internet/print at home coupons, even when they are printed from an internet site or an email, and therefore these coupons only are not subject to the $5.00 limit.
Total Purchase Coupons
 From time to time, Rite Aid may feature total purchase coupons which discount the total purchase amount based upon meeting specific requirements. For example, $5 off a $25 purchase price threshold coupon.
 Any manufacturer coupons that may be presented with a total purchase coupon will be deducted after the purchase total has been determined.
 Rite Aid may accept more than one total purchase coupon as long as each total purchase coupon is used in separate transactions with each transaction meeting the minimum purchase requirements. Rite Aid reserves the right to limit the number of total purchase coupons that may be used by a customer in a single day.
Sale Items
 Rite Aid will accept coupons for an item that is on sale.
 In the event that any item’s selling price is less than the value of the coupon, Rite Aid will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.
 Coupons and their face value cannot be exchanged for cash
 Competitor coupons are never accepted at Rite Aid

To Our Valued Customers:Rite Aid gladly accepts manufacturer coupons, Rite Aid coupons and certain Internet/Print at Home coupons in all stores as detailed in these coupon acceptance guidelines:

GUIDELINES:Multiple Coupons

 Rite Aid accepts manufacturer coupons and Rite Aid coupons for the purchase of a single item. However, no coupon’s redemption amount can ever exceed the price of the item.

 Only one manufacturer coupon is accepted for each product, unless coupled with another manufacturer coupon found in a Rite Aid circular. Rite Aid may accept multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.

 Rite Aid reserves the right to limit bulk purchases of items if the purchase will deplete our supply for other customers.Buy One, Get One Free Coupons

 When items are featured on a Buy One, Get One Free promotion, up to two coupons can be used against the items being purchased, as long as the net price does not go below zero for the item being purchased.

 If a customer presents a Buy One Get One Free coupon for the purchase of two items that are on a Buy One Get One Free promotion; we accept the coupon, essentially making both items free.

 Be advised that the cash register will compute any sales tax due, which sales tax varies and is defined by applicable state law.Internet/Print at Home Coupons

 Rite Aid only accepts coupons printed off the internet from manufacturer’s websites, emails and coupon websites up to a maximum of $5.00 off per item as long as the coupon redemption amount never exceeds the price of the item.

 Rite Aid coupons are not considered internet/print at home coupons, even when they are printed from an internet site or an email, and therefore these coupons only are not subject to the $5.00 limit.Total Purchase Coupons

 From time to time, Rite Aid may feature total purchase coupons which discount the total purchase amount based upon meeting specific requirements. For example, $5 off a $25 purchase price threshold coupon.

 Any manufacturer coupons that may be presented with a total purchase coupon will be deducted after the purchase total has been determined.

 Rite Aid may accept more than one total purchase coupon as long as each total purchase coupon is used in separate transactions with each transaction meeting the minimum purchase requirements. Rite Aid reserves the right to limit the number of total purchase coupons that may be used by a customer in a single day.Sale Items

 Rite Aid will accept coupons for an item that is on sale.

 In the event that any item’s selling price is less than the value of the coupon, Rite Aid will only accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is ever provided in exchange for any coupons.

 Coupons and their face value cannot be exchanged for cash

 Competitor coupons are never accepted at Rite Aid


To print this official document, go here.


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  • Helen

    Is that written into their policy? I have had clerks refuse to let me use them on clearance items.

    • Shannon

      @Helen,

      Yep that is their written policy!

  • Helen

    What is the policy for clearance items? Will RiteAid accept RA and/ or manufacturer’s coupons on clearance items? Thanks, Helen

    • Shannon

      @Helen,

      Yes they will.

  • katie

    If RA has an item on sale for BOGO 50%, can I still use 2 q’s on it? Is that essentially the same thing as using 2 Q’s on the BOGO free sale?

  • Cyndi M

    I too found this helpful yesterday on the Covergirl BOGO at Rite Aid. 2 nights ago I used it with one cashier (also a manager I believe) with no problems at all. I went back yesterday with 2 more and the cashier said no. I told him the policy states you can and I have it if he’d like to see it. He said he’d like to see it. After I showed it to him he said “well ok”. I was so glad I had it with me! Thanks so much Shannon!

  • Amy

    I’ve never had a problem before using BOGO coupons on a BOGO sale, but I had a cashier call over another employee “just to check” last week when I used the Covergirl and the Starburst BOGO coupons. There were about 10 people lined up behind me by time they finished ringing everything up, but I bought about $50 worth of stuff for $2.

  • I work at Rite Aid and am glad to have come across these guidlines. Unfortunately, it’s corporates problem for giving us a 5 line summary of our coupon policy and even I am glad to have this to tell everyone at work about. Not only do I usually help people organize their coupon shopping now, but because of these clear rules, I can help people save a lot of money! Thanks Shannon

  • Leah

    The first time I tried to use the BOGO for Covergirl they wouldn’t let me. Instead of arguing I told them I would be back with the policy the next day. When I went in today I had the same lady, and she told me that after I left last night they went and researched it and I was right. They even posted the policy for the rest of the staff so no one else would have that problem!

  • John

    I actually had a problem at RA with coupons last week. The store would not let me use a Purex BoGO and and $ 1 off MQ on 2 items. I emailed Rite Aid Corporate and they also said you cant do it. After about 5 emails and a phone call from the manger to me, he finally admitted that I should have been able to use the coupon.

    here is one of the emails I received from Customer service. Even he didn’t know the correct policy

    …You are right that you can use a manufacture coupon and a Rite Aid coupon together; however, you cannot use two manufacture coupons together per the manufacture. You stated below you have one buy one get one free coupon and one $1 off coupon from the manufacture and you cannot do this. In this instance this would have been only able to three out of the four coupons you had.

    Corey
    Customer Support

    My Reply:

    Corey,

    The manufacture coupons state one coupon per purchase. Since I was purchasing 2 items I should be allowed to use 2 manufacture coupons.

    His Reply

    John,

    You were purchasing only one. The other you were receiving free with the coupon you had. The manufacture is paying for that item for you.

    Corey
    Customer Support

  • CHI

    I have never had a problem with the BOGO q’s combined with the BOGO store sales,
    BUT countless problems when buying 2 regular priced items and using a B1G1 plus a cents off q. Remember the B1G1 febreze q? I had a horrible experience trying to use the B1G1 plus a $1.00 q.

  • Rachel

    I wish I would have had this yesterday. The 1 cashier let me get 4 covergirl for free, but when I went to another cashier should wouldn’t because she said her manager had told her not to. I explained to her how the whole thing worked (very nicely), but she said she couldn’t. I didn’t want to make a big stink and didn’t have this with me. She was really nice, but it would have been nice to have shown her this. : )

  • Tiffany

    I went to Rite Aid today and had no problems using my BOGO Covergirl coupoun and also my BOGO starburst coupon. RiteAid had some great deals this week given the cashier knows what they are doing.

  • MandM

    Yes – I carry it around all the time and had to use it yesterday too! It’s pretty clear..their clerks just don’t know the rules sometimes :). Their BOGO policy is really a sweet deal. Using the $5/$20 Qs, I have purchased about $120 of CG’s Simply Ageless Make-up free!

  • Lauren

    I’m so glad I had this in my bag when I went into Rite Aid yesterday! The cashier wouldn’t accept my BOGO coupon for the BOGO covergirl sale items, but I insisted so she called the manager. He said no – so I pulled out their coupon policy and he said “well, ok.” Just proves we have to be our own advocates because no one else seems to know what the heck is going on!

  • carilyn

    This is really helpful! Thanks for putting it up. I don’t normally have a problem at my store, but it is nice to have back up in case they have a new person or a dipute!

  • Thanks so much for this post. I did have a little trouble when trying to use my BOGO Covergirl coupon with Rite Aid’s BOGO Covergirl Promotion. I chose 2 different price items, so when the shift manager went to put in the price of the BOGO coupon, the register wouldn’t let her. She told me at first that I would have to pay full price for one of the items. I told her that I didn’t want to pay full price for that item, and I just wouldn’t get it. SO… at the end of the transaction, she did it over, and took my coupon. I did have to pay $3 which was the price difference for the two items, but I expected that to begin with. OVERALL….. I got $29 worth of Covergirl makeup for $3. Not a bad deal. :)

    • Shannon

      Sweet that is 90% off.. :)

  • Amber

    Thank-you so much for posting this. I’m sick of cashier’s telling me I’m doing coupon fraud when I use a B1G1 free coupon with a B1G1 free deal at the store. Grrr… I’m printing this off and putting it in my purse so I can pull it out whenever I get that again. THANKS!!!